Privacy Policy
PRIVACY POLICY
This Privacy Policy applies to Margalit Lawyers and Margalit Injury Lawyers ABN 17 810 520 645 and their related bodies corporate (as that term is defined in the Corporations Act 2001 (Cth) (Margalit Lawyers, we, us, our) when we collect personal information about you.
We are committed to maintaining the privacy of your personal information. We have developed this Privacy Policy to inform you of how we manage the personal information that we collect about you.
You are under no obligation to provide us with your personal information, but if you do not, we may not be able to provide you with the services or information you have requested, or any of our information or services.
By providing personal information to us or by visiting or making a booking at Margalit Lawyers, you are taken to have read this Privacy Policy, and consent to the collection, use, disclosure and handling of your personal (including sensitive) information in accordance with this Privacy Policy.
How we collect your personal information
In this Privacy Policy, personal information has the meaning given to that term in the Privacy Act 1988 (Cth) (Privacy Act) and includes information or an opinion (whether true or not) about an identified individual, or an individual who is reasonably identifiable.
In general, we collect personal information about clients or potential clients of Margalit Lawyers, suppliers, contractors and consultants to Margalit Lawyers, any person who applies to become an employee or contractor of Margalit Lawyers, any party, person or entity related to the work you engage us for, and we may obtain information about another person related to a matter Margalit Lawyers works on (e.g. via discovery, subpoena, investigation or evidence).
We aim to collect personal information only if it is reasonably necessary to provide the services or information you have requested from us.
In the course of providing you with services, we collect personal information in a variety of ways. Unless it is unreasonable or impracticable to do so, we collect your personal information from you directly. In some cases however, we will collect information about you from a third party.
At the time of collection, or as soon as practicable after we have collected it, we will take such steps as are reasonable in the circumstances to notify or make you aware of the collection and of any matters relevant to the collection, unless it is obvious from the circumstances that you would know or would expect us to have the information.
Margalit Lawyers may collect personal information about you when you:
- are a client or potential client of Margalit Lawyers;
- make a booking to visit or use any of the facilities or services at Margalit Lawyers;
- make an enquiry with us by phone, email or on our website (www.margalitlawyers.com.au (Website));
- enter information on our online forms;
- engage with us in the course of receiving services or information from us or enquiring about our services and information;
- visit our Website or engage with us on social media;
- subscribe to receive newsletters or information from Margalit Lawyers;
- apply as a candidate for a position of employment with us; and
- supply goods or services to us.
- government agencies such as courts, tribunals, the Australian Taxation Office, health departments, or licensing authorities;
- medical and healthcare providers such as doctors, hospitals, or other specialists providing records relevant to your matter;
- insurers and litigation funders involved in underwriting or funding legal actions who hold relevant data about you;
- witnesses and police authorities where investigative or evidentiary information is required;
- other law firms contacted as part of our services; and
- former employers or referees for job applicants or when verifying information for you.
What kind of personal information we collect about you
The types of personal information that we collect from you will depend on your interactions with us, what you share with us or whether the law requires us to collect it.
For example, we may collect the following information about you:
- your name;
- your email address, phone number, address and other contact details;
- age and gender;
- occupation;
- details of services we have provided to you or services that you have enquired about, including any instructions and information necessary to act for you or to deliver those services and respond to your enquiries;
- details about you to assist in managing our relationship with you and providing you with our services; and
- information required or authorised to be collected by law including repaying Centrelink, Medicare, NDIS, income protection providers (due to contractual obligations) or private health insurance under the Private Health Insurance Act 2007 (Cth), Social Security Act 1947 (Cth), Social Security Act 1991 (Cth), Health and Other Services (Compensation) Act 1995 (Cth), Health & Other Services (Compensation) Care Charges Act 1995 (Cth) and National Disability Insurance Scheme Act 2013 (Cth).
We may also collect sensitive information such as your financial details, government-issued identifiers, medical or health information about you, including any health conditions that you may have if they are relevant to the services we are providing to you and your COVID-19 vaccination status. We collect your vaccination status information to manage or prevent COVID-19 in our business and to ensure the health and safety of our employees and clients
If you are a prospective employee, we may collect details about your employment history and other details about you to assist with the recruitment process. We may collect this information from you directly, from a recruiter, or former employer.
Information collected on our Website
Our Website also contains cookies. A cookie is a small file saved on your computer’s hard drive when you visit our Website. When you return to our Website, the data saved in the cookie is sent back to the Website. We use cookies to assist you in navigating the Website when you return.
The cookies we use in no way gives us access to your computer or any information about you, other than the information you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.
Use and Disclosure of Personal Information
We collect your personal information primarily to:
- act for you as your lawyers;
- provide our services and information to you;
- comply with our legal obligations;
- communicate with you generally in relation to our services;
- help us manage our services; and
- otherwise manage our relationship with you.
If it is reasonable to expect that we would use or disclose your personal information for purposes which are related to the above primary purposes, we may also use or disclose your personal information to:
- assist you with enquiries or complaints;
- develop and improve our client service and relationships;
- promote, advertise and market any of our services to you, including to invite you to events or activities hosted by Margalit Lawyers;
- telling you about other providers or suppliers that supply information, goods or services that may be of interest or applicable to you;
- comply with our legal obligations (including to comply with any law or any lawful request of a law enforcement agency or government authority) or resolve any disputes; or
- inform you of developments at Margalit Lawyers and other services or information that we can provide.
Generally, we will not direct market to anyone unless they are given an opportunity to opt out of receiving future direct marketing communications. However, if we contact you for the purpose of direct marketing without having obtained your consent first because it is impracticable for us to do so, we will at that time provide you with the opportunity to decline receiving any further marketing communications from us.
Sharing of your personal information
We may disclose your personal information to organisations or people outside of our business for the purposes of assisting us to run our business and to provide services and information to you.
The third parties to whom we may disclose your personal information include:
- external providers of services that we may use to operate our business and manage our business systems (database, CRM and mail and email service providers e-commerce service providers, couriers and/or freight forwarding providers, printers, providers of accounting and payment processing services, identify verification services, debtor managers, credit controllers, payment gateway providers) and IT technicians who may need access when providing support and other professional service providers as required from time to time;
- third parties that may provide or assist us with services at Margalit Lawyers;
- if you are an employee of one of our corporate customers, retailers, contractors or suppliers, we may also disclose your personal information to your employer;
- our professional advisors, agents and auditors; and
- parties related to the service we are providing including defendant law firms, insurers, government or regulatory bodies, courts and tribunals.
The privacy and collection practices of entities to whom we disclose personal information are governed by their own privacy policies and collection notices.
We are not likely to disclose your personal information to recipients located outside of Australia without your consent.
We will not otherwise disclose information about you unless the disclosure:
- is required or authorised by law; or
- you have consented to our disclosing the information about you.
- Security of Personal Information
We will take reasonable precautions to protect your information from misuse, interference and loss, as well as from unauthorised access, modification or disclosure.
We will retain your information as required by law, and then take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed.
Quality of Personal Information and Accessing and Updating Information
We aim to ensure the personal information that we hold about you is accurate, complete and up to date, but we need your help in with this. You need to provide true, accurate, current and complete information about yourself as requested and properly update the information with us to keep it true, accurate, current and complete.
If you believe that the information we hold about you is inaccurate or incomplete, please contact us at the details below and we will use all reasonable efforts to correct the information.
If we do not believe the information to be incorrect, we will take reasonable steps to add a statement to the information noting that you believe the information is inaccurate, incomplete, out of date.
You have rights to access your personal information held by us subject to the provisions of the Privacy Act subject to our right to claim a lien over your file for unpaid fees (which we will only maintain in accordance with the Legal Profession Uniform Law Australian Solicitors’ Conduct Rules 2015).
If you would like more information about this, please contact us at the details below.
Changes to this Privacy Policy
We reserve the right to make amendments to this Privacy Policy at any time for any reason. We will publish any updated Privacy Policy on our Website.
Change in control of Margalit Lawyers
If we transfer part or the whole of our business (including Margalit Lawyers) to another organisation (including in the course of a transaction like a restructure, sale, merger or acquisition or as part of a bankruptcy, dissolution, liquidation, administration, receivership or other form of insolvency), you agree that your personal information that is collected by Margalit Lawyers may be disclosed to a third party, prospective buyer, transferee or insolvency practitioner and that this is reasonable to enable that party to continue or manage our files or our practice
Complaints
If you have a complaint about our collection, use or disclosure of your personal information, or you wish to make a complaint about a breach of the APPs, please contact us at the details set out below.
In your complaint, please set out the details of your complaint and your contact details.
We will contact you to acknowledge your request and ask for any other applicable information. We will then investigate the issue and advise you in writing of the outcome.
You can also make a complaint to the Office of the Australian Information Commissioner. Further information is available at www.oaic.gov.au.
Contacting us
If you have any questions about this Privacy Policy or our privacy practices, would like to make a complaint or request access to or correction of your personal information, please contact us using the following details:
- by email at info@margalitlawyers.com.au;
- by phone on (03) 9133 0288; or
- by post at 107-111 High Street, Prahran VIC 3181.
COLLECTION NOTICE
This Collection Notice applies to Margalit Lawyers and Margalit Injury Lawyers ABN 17 810 520 645 and their related bodies corporate (as defined in the Corporations Act 2001 (Cth)) (Margalit Lawyers, we, us, our) when we collect personal information about you in order to provide you with the services requested by you, including providing professional services, advice to you and communicating matters that may be of general interest to you.
You are under no obligation to provide us with your personal information, but if you do not, we will not be able to represent you and we may not be able to provide you with the information you have requested, or any of our services. By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in our Privacy Policy available at www.margalitlawyers.com.au (Privacy Policy) and this Collection Notice.
In some circumstances we may collect personal information about you from a third party. Those third parties and the circumstances in which we collect your personal information from third parties is set out in our Privacy Policy.
1. Purpose of Collection
We collect your personal information primarily to:
- act for you as your lawyers;
- provide our services and information to you;
- communicate with you generally in relation to our services;
- help us manage our services;
- otherwise manage our relationship with you; and
- comply with any laws requiring or authorising collection of certain information including repaying Centrelink, Medicare, NDIS, income protection providers (due to contractual obligations) or private health insurance under the Private Health Insurance Act 2007 (Cth), Social Security Act 1947 (Cth), Social Security Act 1991 (Cth), Health and Other Services (Compensation) Act 1995 (Cth), Health & Other Services (Compensation) Care Charges Act 1995 (Cth) and National Disability Insurance Scheme Act 2013 (Cth).
and for purposes otherwise set out in our Privacy Policy.
2. Sharing of your personal information
The information you provide may be disclosed to third parties that we may use to operate our business and help us represent you, provide our services to you and to other third parties that are described in our Privacy Policy.
We are not likely to disclose information to overseas recipients unless with your consent, or the disclosure is required or authorised by law.
3. Privacy Policy
Our Privacy Policy contains information about how you may access the personal information that we hold about you, seek correction of such information if you believe it to be incorrect, how you may complain about a breach of Margalit Lawyers’ privacy obligations and how we will deal with such a complaint.
4. Contact Us
Our contact details in respect of any issues in relation to privacy are:
- by email at info@margalitlawyers.com.au;
- by phone on (03) 9133 0288; or
- by post at 107-111 High Street, Prahran VIC 3181.